The latest from the Zoom blog

We gathered 36 call center statistics for 2025 to help contact center leaders stay on top of technology trends, customer needs, and KPIs. Learn more here.

Use AI avatars to generate lifelike videos for marketing, trainings, and more. Create your custom avatar or choose from pre-built avatars and backgrounds.

Tiles for Zoom is a ready-to-use way to beautifully display virtual audiences in a hybrid-first world.

Boost performance with these call center best practices. Learn how to improve efficiency, enhance customer satisfaction, and drive business growth.

Get our practical guide for successfully implementing contact center AI without losing the human touch.

Streamline customer experience with AI-based transcripts and summaries. Learn how they cut agent call times, improve training, and deliver actionable insights.

If you want to improve collaboration, look across the entire meeting lifecycle — time spent before, during, and after meetings — to set your team up for success.